Privacy Policy

Privacy Policy for ClickAi.ie
Effective Date: [Insert Date]

At ClickAi.ie, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Data Collection
We collect the following personal information:

Name
Email address
Billing address
This information is collected directly from you during the checkout process or when you contact us directly. We do not collect or store payment card details, which are processed securely by third-party payment processor, Stripe.

2. Purpose of Data Collection
We collect and use your personal information for the following purposes:

To process orders and fulfill purchases.
To respond to your inquiries and customer support requests.
To occasionally send marketing communications if you have opted in to receive them.
3. Third-Party Data Sharing
We do not share your personal data with third parties except as necessary to provide our services. Specifically:

Stripe: Processes card payment details, email, and possibly postcode for payment verification purposes. We do not hold or access your payment card details directly.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies for analytics and marketing purposes. This includes:

Google Analytics: We use this service to monitor website traffic and performance.
Marketing: Cookies may also be used to improve our marketing efforts.
You can manage or disable cookies through your browser settings or use a cookie consent tool on our site.

5. Data Retention
We retain your personal data as follows:

Emails are kept for marketing purposes unless you request deletion.
Other personal information is retained only as long as necessary for the purposes outlined in this policy or as required by law.
6. Data Storage and Security
Your personal data is stored securely in:

Hostinger servers, which may be located in Lithuania or other regions.
MailerLite: Our email marketing platform where customer emails may be stored.
Google Drive: We securely store data such as customer emails in encrypted Google Sheets, protected by password and multi-factor authentication.
We take appropriate technical and organizational measures to protect your personal data, including encryption and access controls.

7. Your Rights
As a data subject, you have the following rights under GDPR:

The right to access your personal data.
The right to request the correction or deletion of your personal data.
The right to withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at info@clickai.ie.

8. Data Transfers
We primarily store your data within the European Union. If your data is transferred outside the EU, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses.

9. Children’s Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children under the age of 18.

10. Contact Information
If you have any questions, concerns, or requests regarding your personal data, please contact us:

Email: info@clickai.ie
Designated Contact: Support Staff at info@clickai.ie